Careful with Bovis
I'd love to share my story to make sure anyone that considers purchasing with Bovis goes in with their eyes wide open. Happy to answer any and all questions about my story - but the short of it is:
* Made an offer in the spring
* Planned to close Aug/Sept
* Bovis pulled forward the completion to end of June (their financial half-year - alarm bells!)
* We negotiated a license to stay in our old property for up to one month (doing a part exchange) as we couldn't be out of our flat with only 5 days notice.
* We completed on the 30th of June while we were on holiday in Ireland (don't even get me started on the harassment we got from the sales leadership threatening to pull out of the deal, creating random deadlines when delays were due to their legal team, etc, etc.)
* We had a snagger round in early July as soon as we were back. Needless to say - the house wasn't even finished yet.
* Bathroom tiles were missing, there were holes in some of the walls, a bathtub was leaking, the exterior wasn't finished, etc. Absolutely not liveable.
* We moved in at the end of July - only to find very little had been done in the MONTH since completion. It was only after threatening to sit in their office did we get some basics taken care of.
* As I write this in late August - we still are getting promises that they are not delivering on. And we're talking basic stuff - like finishing painting the exterior, fixing a hole in the garage ceiling, grouting the tiles in the bathroom, etc.
All in all it is a shame as the house is otherwise very lovely, but they are completely disorganised and do not seem to care one bit about finishing the work now that they have our money.
We may have to take legal action or get our own contractors to come in and finish the work as we have a baby on the way before too long.
Buyer beware!