Hi everyone,
I'm new to this forum, and I joined after experiencing on going issues with our Barratt's home which we have now occupied since new for approx. 3.5 years.
We have experienced numerous issues, too many to list, however we have a couple that continue to be unresolved, and quite frankly are now really getting on my nerves.
1. Damp in our bay window ceiling and water ingress down the walls following consistent heavy driving rain. This has now be attended too 4 previous times, and after arguing with a Barratt's director the last time we actually had what I thought was a good job done. However, following the heavy rain recently, the damp and ingress is back. Our neighbours also experienced problems previously, but it seems their houses are now OK and only our problem continues.
2. A leaking rear door, we have now had: 3 doors, 1 glazing panel, 1 frame, 2 thresholds, new hinges and several other attempts to fix this issue, but it still leaks.
3. A leak which seems to come through the boiler flue. This is very wind and rain dependant.
4. A leak through the front door, which I believe is down to poor fit, but the operatives just keep saying it's the threshold.
My concern is first how to go about getting these issues resolved, because I don't trust Barratt's ability to fix these. We live in a very exposed setting and get the full brunt of the wind and rain, so whatever is done, needs to be substantial. And they have now had too many unsuccessful attempts.
And then my next concern, is how much to consider going after for reasonable compensation/damages. They almost guaranteed me that it was fixed and wouldn't reoccur, at the last attempt, but it has, and I still continue to have the other on-going issues.
Is their any free legal advice I can get for this, especially in terms of how much compensation to consider reasonable.
Any advice would be appreciated. At the moment my only idea is to consider seeking an independent damp survey, which might help pin point the root cause of the problems. But I have no idea how much compensation would be considered reasonable for this plus all the other issues.
Thanks in advance
I'm new to this forum, and I joined after experiencing on going issues with our Barratt's home which we have now occupied since new for approx. 3.5 years.
We have experienced numerous issues, too many to list, however we have a couple that continue to be unresolved, and quite frankly are now really getting on my nerves.
1. Damp in our bay window ceiling and water ingress down the walls following consistent heavy driving rain. This has now be attended too 4 previous times, and after arguing with a Barratt's director the last time we actually had what I thought was a good job done. However, following the heavy rain recently, the damp and ingress is back. Our neighbours also experienced problems previously, but it seems their houses are now OK and only our problem continues.
2. A leaking rear door, we have now had: 3 doors, 1 glazing panel, 1 frame, 2 thresholds, new hinges and several other attempts to fix this issue, but it still leaks.
3. A leak which seems to come through the boiler flue. This is very wind and rain dependant.
4. A leak through the front door, which I believe is down to poor fit, but the operatives just keep saying it's the threshold.
My concern is first how to go about getting these issues resolved, because I don't trust Barratt's ability to fix these. We live in a very exposed setting and get the full brunt of the wind and rain, so whatever is done, needs to be substantial. And they have now had too many unsuccessful attempts.
And then my next concern, is how much to consider going after for reasonable compensation/damages. They almost guaranteed me that it was fixed and wouldn't reoccur, at the last attempt, but it has, and I still continue to have the other on-going issues.
Is their any free legal advice I can get for this, especially in terms of how much compensation to consider reasonable.
Any advice would be appreciated. At the moment my only idea is to consider seeking an independent damp survey, which might help pin point the root cause of the problems. But I have no idea how much compensation would be considered reasonable for this plus all the other issues.
Thanks in advance