Being unable to rest in your living room due to the thumping of footsteps from the flat above in the new build Barrats home is too much. To top it up, the washing machine ratels the whole flat and the dishes. We've complained and they're not doing anything. Nhbc has agreed with them n say it's 'heavy footed neighbours' which is a joke as the girl is tiny. Nhbc has agreed with Barrats n no more. Please help as I'm very unwell n want to rest without all the noise.