Hi Tony
thanks for your response,
actually the concept and design of the development are very impressive, that's why I bought into it, however the reality is far from cosmic. After starting consrtuction in October 2004, on a development of 500 homes, to date no more than 30 purchasers have moved in.
The endless problems that the developer has come up against during this time have been overwhelming to say the least, but guess who feels the brunt of all of that, yes, the purchaser.
Lovell took on a ambitious project, using modern building techniques etc. It's partners include: New East Manchester, Manchester City Council, 2 Social Landlords, and The Housing Corporation
To cut a long story a little shorter, we agreed that most snags could be done when we were around, however the major problems such as the new kitchen, rear elevation windows needing to be replaced, 4th front door, garden re-turfed, painting of hose, re-tiling of en-suite bathroom, new flexible door systme between bed 1 & 3 (because original wasn't flexible at all), bay window floor to be strengthend etc.....would be carried out during our holiday in April and everything would be complete!!
Guess what, on our return, about 30hour journey, we arrived home, excitied, that Lovell had kindly agreed to re-design the kitchen (great)! and all other outstanding jobs complete.......WRONG!!!:angry:
The house was filthy, plants, furniture etc not put back right, in desperate need for a shower, I headed to the en-suite to check it out, afterall it had been re-tiled, oh no!!!! I can't get into the shower, the door has dropped, the front door of the house, still lets light in at all angles, the bay window floor still moves, the painting had not been completed, the lawn, was laid on top of the old lawn, not even levlled off, and I could go on........
After speaking with Lovell Regional Director, who had personally inspected the house the night before, and previously gave his personal assurance that he would restore our faith in Lovell, the tune changed!!! In his opinion the house was in a perfect state and nothing more would be done, end of!!!!!
We recently received a letter from Lovell Operations manager, informaing us that Lovell would only be carrying out some of the snags highlighted in the e-mail to the Regional Director and no futher action would be taken to rectify the others, including most of my blinds, which had suffered some sort of damage. :dry:
After 5 months, we still have no street lighting, the roads are not finished and the secure parking does not exist as the gates are not operational and in fact, some still need to be installed.
I am now having to go through NHBC, which I'm not to confident about.
The ironic thing is, I was sold a quality home, which in many way this is, but been let down by the quality of workmanship, and lack of progress.
I can assure you that I am not the only one suffering the effects of this development, the stress and time factors alone wear you out!!!
Cheers
Gary