Persimmon Homes
- Thread starter farnell
- Start date
I am not sure about Persimmon Homes have a look at the Campaign sites in the Web link section.
I know of people that are in the process and have done it with other developers. However, they usually sign "gagging orders" as part of the deal and consequently they cannot talk to the press and have to take down their campaign sites. It is more difficult to take a site down than it is to just leave it
The following company comes highly recommended:
Vizards Wyeth
0207 400 9999
www.vizardswyeth.com
Cheers,
Tony
I know of people that are in the process and have done it with other developers. However, they usually sign "gagging orders" as part of the deal and consequently they cannot talk to the press and have to take down their campaign sites. It is more difficult to take a site down than it is to just leave it
The following company comes highly recommended:
Vizards Wyeth
0207 400 9999
www.vizardswyeth.com
Cheers,
Tony
G
Guest
Guest
I have had 250+ snags minor and major, including undersized boiler and radiators, defected patio door, windows, front door, floors etc, still waiting for my new boiler and radiators. I bypassed customer care, the site manager and the sales rep, i sent emails with picture attachments, faxes, letters, phone calls and compiled a snag list with request of a timescale on completion all to the Construction Manager, the Construction Director and the Customer Care Manager. They replied quickly because they all got bombarded with the same data and had to do something. Put complaints in writing about the sitemanagers lack of interest and mention the welcome letter and persimmons company statements in the Green Masterfile that are clearly not being adheard to . Go round to your new neighbours and compare snags and you'll also find they have the same defects or vice versa, its down to the sub contractors too, they don't care how they do the jobs when the site manager isn't checking there work before they leave site. Ask persimmon who is accountable for all the snags/defects and how they plan to take action against the person responsible for approving poor workmanship. and signing the subcontractors timesheet when clearly the work was not done to a satisfactory standard. Keep at them and good luck.
[quote:5812b959ea="yozzer"]E A Tay
I did say snagging the week before completion is a waste of time [/quote:5812b959ea]
The problem is, how many new build developers will let you snag weeks and weeks in advance, I would hazard a guess and say NONE of the major ones?
Legally, you seem to have more rights buying a TV from Dixons than you do with a house.
I am buying a new house, even with all the woe is me and new houses are crap, etc etc. I know a few people who have had little problems with new build.
I hope I am as lucky, knowing me, probably not. So all I can do is prepare the best I can. I would be very surprised if Bovis let me trample around my new home weeks and weeks before we are due to complete.
Is it really as bad as some the doom mongers on here make out?
Mike
I did say snagging the week before completion is a waste of time [/quote:5812b959ea]
The problem is, how many new build developers will let you snag weeks and weeks in advance, I would hazard a guess and say NONE of the major ones?
Legally, you seem to have more rights buying a TV from Dixons than you do with a house.
I am buying a new house, even with all the woe is me and new houses are crap, etc etc. I know a few people who have had little problems with new build.
I hope I am as lucky, knowing me, probably not. So all I can do is prepare the best I can. I would be very surprised if Bovis let me trample around my new home weeks and weeks before we are due to complete.
Is it really as bad as some the doom mongers on here make out?
Mike
G
Guest
Guest
In Cook's diary he describes how the natives on one island were unable to see his ship - it was invisible to them because they could not conceive of such a thing.
I think the same is true of new build buyers they don't want to believe that their dream home could have defects, they can't conceive of it. They have bought a dream, a new lifestyle, from the developer and expect to live that dream.
I think the same is true of new build buyers they don't want to believe that their dream home could have defects, they can't conceive of it. They have bought a dream, a new lifestyle, from the developer and expect to live that dream.
For a new buyer to walk into a new home and be expected to snag is impossible! After the removal men have finished, the sale's or site manager will be at the door with the handover documents! the purchaser's are in a mixed state of exhaustion and excitment! They will sign anything!
It can take weeks to realise the kitchen drawer's dont slide in the runner's properly, window's leaking, water pressure up & down etc etc etc.
That's why developer's had the six month snag!
But they just dont perform this duty, and if they have it's rarely to a satisfactory standard!
The construction company's are run just like any other business.
Alway's cutting cost's and looking where to save on the next!
Sub-contractor's are cut to the bone on price's, material's are the cheapest ever,
A lot of the construction site's dont even employ finishing forman, let along labourer's!
The most scaryiest thing about these company's is that they are run by accountants whose only care is to keep the figures turning over to satisfy the shareholder's!
It can take weeks to realise the kitchen drawer's dont slide in the runner's properly, window's leaking, water pressure up & down etc etc etc.
That's why developer's had the six month snag!
But they just dont perform this duty, and if they have it's rarely to a satisfactory standard!
The construction company's are run just like any other business.
Alway's cutting cost's and looking where to save on the next!
Sub-contractor's are cut to the bone on price's, material's are the cheapest ever,
A lot of the construction site's dont even employ finishing forman, let along labourer's!
The most scaryiest thing about these company's is that they are run by accountants whose only care is to keep the figures turning over to satisfy the shareholder's!
Hi
Many thanks to E A Tay for their valued input.
As for Yosser it would appear that he has never purchased a newly built home. If he had then he would be more sympathic to the situation and shouldn't have come out with such comments.
As for my situation. I placed a ?6,000 deposit on a persimmon showhome on 24th March 2002. The move in/completion date was supposed to be mid to late May 2002. (The 3 month wait was because 2 houses needed to be built next to my house) However the 3 month wait turned into nearly 9 months as Persimmon didn't start building the 2 houses until August 2002. During this 9 month wait Persimmon used my "Showhome" for storage and as a spare parts bin. When i placed the deposit i was assured the house would be as brand new on completion and as i was a first time buyer i believed them. What a huge mistake! When i tried to cancel the purchase in August due to the fact that i had given up hope of ever getting the house, i was told that not only would i loose my deposit but i would also end up paying loads of legal fees as well. On November 8th 2002 i finally got the keys and completed on the house. The house had well over a 150 snagging faults and i rejected the house twice previously. I was told that i had to complete or i would loose the house and my deposit and that they would take me to court!
Snagging is normal i was told and you can't reject the house because of it.Persimmon promised to sort out all the faults after i moved in. 28 Months later and i am still trying to get alot of these faults sorted out. I have encountered contractors who arrive but tell me that won't be doing the remedial work because they either didn't do the original work or that the house builder had promised them work and because they never got it,they won't do the remedial work.Apparently the contractors do remedial work for nothing as part of a deal to get future supply/fit work for the house builders on other sites. Anyway i have lost count at how many times Persimmon have lost my fault lists or how many days off i have given up(without compensation) in order to have repairs done. I have Legal cover with my Mortgage and i'm on my 3rd solicitor. They alll seem frightened of Persimmon and i have been told that they are just too big a company to beat.The legal costs would outweigh any compensation that would be nearly impossible to get and going to the nhbc would in their experience be a waste of time. Most of the faults on my house are down to poor finishing such as decoration/plastering/pointing etc etc.If the house was to crack down the middle or collapse then something could be done. What a joke! I'm not covered by any consumer law and a house builder can walk all over me and others like me and get away with it!
Many thanks to E A Tay for their valued input.
As for Yosser it would appear that he has never purchased a newly built home. If he had then he would be more sympathic to the situation and shouldn't have come out with such comments.
As for my situation. I placed a ?6,000 deposit on a persimmon showhome on 24th March 2002. The move in/completion date was supposed to be mid to late May 2002. (The 3 month wait was because 2 houses needed to be built next to my house) However the 3 month wait turned into nearly 9 months as Persimmon didn't start building the 2 houses until August 2002. During this 9 month wait Persimmon used my "Showhome" for storage and as a spare parts bin. When i placed the deposit i was assured the house would be as brand new on completion and as i was a first time buyer i believed them. What a huge mistake! When i tried to cancel the purchase in August due to the fact that i had given up hope of ever getting the house, i was told that not only would i loose my deposit but i would also end up paying loads of legal fees as well. On November 8th 2002 i finally got the keys and completed on the house. The house had well over a 150 snagging faults and i rejected the house twice previously. I was told that i had to complete or i would loose the house and my deposit and that they would take me to court!
Snagging is normal i was told and you can't reject the house because of it.Persimmon promised to sort out all the faults after i moved in. 28 Months later and i am still trying to get alot of these faults sorted out. I have encountered contractors who arrive but tell me that won't be doing the remedial work because they either didn't do the original work or that the house builder had promised them work and because they never got it,they won't do the remedial work.Apparently the contractors do remedial work for nothing as part of a deal to get future supply/fit work for the house builders on other sites. Anyway i have lost count at how many times Persimmon have lost my fault lists or how many days off i have given up(without compensation) in order to have repairs done. I have Legal cover with my Mortgage and i'm on my 3rd solicitor. They alll seem frightened of Persimmon and i have been told that they are just too big a company to beat.The legal costs would outweigh any compensation that would be nearly impossible to get and going to the nhbc would in their experience be a waste of time. Most of the faults on my house are down to poor finishing such as decoration/plastering/pointing etc etc.If the house was to crack down the middle or collapse then something could be done. What a joke! I'm not covered by any consumer law and a house builder can walk all over me and others like me and get away with it!
Well if i could turn back the clock (if anyone knows how to please let me know) I would definately not have bought this house.I just wish that i had been able to get the deposit back as i would have bought an older house for less money.I could then see what i would eventually get before handing over any money. To this day i still can't beleive that housebuilders can get away with it. I don't intend to give in but it's got to the stage that i feel i just can't win.I bought a new home like someone would buy a new car. I assumed the house would be built by competent builders who cared about it's customers and who took pride in their work. Just like ford build their own cars i wrongly assumed housebuilders did the same. Little did i know that the houses are built by contractors whose work is rarely checked and many of whom employ temporary or unqualified staff! I didn't buy a dream. I bought a new house because i didn't want all the decorating/maintenance work associated with buying an older property.(just like someone who buys a new car instead of an older one!)
Farnell,
My name is Tony Hughes hence Yosser - I live in Manchester and I have been in the building trade all my life, 45 years I started life a plumber and according to mum I came out of the womb holding a pair of stillsons, a wrench to you. I trained at Manchester Building College studying all the trades.
I have bought 3 new house in my life and had no problems I couldn?t fix, I have personally fitted out plumbing and heating in around 1500 house, some new house, some existing, my father-in-law dead now was perhaps one of the best plasterers I have ever known, is work was picture book stuff.
I am now a Chartered Building Services Engineer and work mainly on commerce and industrial equipment providing condition reports on heating and ventilation plant ? so I come with just a few building industry credentials.
To put you in the picture the general tradesman who works on housing compared to commerce is usually and not always third rate, he would not normally get a job outside the housing sector because of the low level quality of his work. There is also the problem with builders who mainly but not always use sub-contract labour, and not always but sometimes the subcontractor may also use subcontract labour [ CAN YOU SEE WHERE THIS IS GOING]. The rate of pay or cost per house for say plumbing will be cut to the bone and someone who has nothing better to do will do your plumbing system, most of it hidden from view.
Now, you can perhaps see that if this trait - like rings on a tree run through the construction of your house built for you [YOU CAN SEE WHERE THIS IS GOING].
I must apologise if I appear smart this because I am 61 and when the phone rings and a stranger answers from a far distant land and says I have won a holiday - I tell them to P - - O - - ., you will understand - I am no fool.
Your story is a sad one, but if I raise a few points I hope you won?t be offended and this site is supposed to be constructive.
Why expose yourself to ?6000.00 deposit wouldn't a grand do!
Why wait 9 months more than the promise date
Why did you not cancel?
I cannot see any court in the land making you complete with masses of snags
there is a contract that you signed before completion, builder contracted to
build you a house, not shed!!!
Why some many solicitors??? Please tell us!
It appears to me that both you and your solicitorssss lost control of the situation, once a builder knows he can mess you about and I could think of more aggressive text, he will mess out about. I would come down heavy on your first solicitor, he gave you bad advice. He will have PI go for it! he should have never let you complete.
The fact the company you are dealing with is massive makes not one fig of difference, Incidentally , how much money did you make in the 9 months you were waiting for the house to be built, or did the builder put the cost up each month.
I would do what another writer said somewhere on the site, ?If thine eyes offend thee, tear them out?, sell the shed and move on, and the next time do like everybody else does, make the same mistakes again, there is a lesson for all of use here.
There isn't even a funny side to all of this, this is yours and your childrens home, you are perhaps someone who as not a clue about the building industry like many and that?s what this first class website is all about, helping people, if I could have helped you back in 2002 I would FOC, you now know the builder you bought your house from is a bum, make sure everybody knows about it.
Incidentally, if you do move on and you sell the house to Mr & Mrs Jones just pray they don?t get someone smart to snag the house, Farnell if the snags are mainly cosmetic use this Bank Holiday Weekend to smarten them up and keep your Doris quiet.
I whole domestic housing market stinks as you have found out, but there are some good builders out there, it?s just finding him. If you have any problems that you want advice on except decorating, I hate it, just leave a message requesting my email and I will help you all I can.
Good Luck to both you and Tay - Captian Cook has said what I have in two lines!
Tony Hughes
My name is Tony Hughes hence Yosser - I live in Manchester and I have been in the building trade all my life, 45 years I started life a plumber and according to mum I came out of the womb holding a pair of stillsons, a wrench to you. I trained at Manchester Building College studying all the trades.
I have bought 3 new house in my life and had no problems I couldn?t fix, I have personally fitted out plumbing and heating in around 1500 house, some new house, some existing, my father-in-law dead now was perhaps one of the best plasterers I have ever known, is work was picture book stuff.
I am now a Chartered Building Services Engineer and work mainly on commerce and industrial equipment providing condition reports on heating and ventilation plant ? so I come with just a few building industry credentials.
To put you in the picture the general tradesman who works on housing compared to commerce is usually and not always third rate, he would not normally get a job outside the housing sector because of the low level quality of his work. There is also the problem with builders who mainly but not always use sub-contract labour, and not always but sometimes the subcontractor may also use subcontract labour [ CAN YOU SEE WHERE THIS IS GOING]. The rate of pay or cost per house for say plumbing will be cut to the bone and someone who has nothing better to do will do your plumbing system, most of it hidden from view.
Now, you can perhaps see that if this trait - like rings on a tree run through the construction of your house built for you [YOU CAN SEE WHERE THIS IS GOING].
I must apologise if I appear smart this because I am 61 and when the phone rings and a stranger answers from a far distant land and says I have won a holiday - I tell them to P - - O - - ., you will understand - I am no fool.
Your story is a sad one, but if I raise a few points I hope you won?t be offended and this site is supposed to be constructive.
Why expose yourself to ?6000.00 deposit wouldn't a grand do!
Why wait 9 months more than the promise date
Why did you not cancel?
I cannot see any court in the land making you complete with masses of snags
there is a contract that you signed before completion, builder contracted to
build you a house, not shed!!!
Why some many solicitors??? Please tell us!
It appears to me that both you and your solicitorssss lost control of the situation, once a builder knows he can mess you about and I could think of more aggressive text, he will mess out about. I would come down heavy on your first solicitor, he gave you bad advice. He will have PI go for it! he should have never let you complete.
The fact the company you are dealing with is massive makes not one fig of difference, Incidentally , how much money did you make in the 9 months you were waiting for the house to be built, or did the builder put the cost up each month.
I would do what another writer said somewhere on the site, ?If thine eyes offend thee, tear them out?, sell the shed and move on, and the next time do like everybody else does, make the same mistakes again, there is a lesson for all of use here.
There isn't even a funny side to all of this, this is yours and your childrens home, you are perhaps someone who as not a clue about the building industry like many and that?s what this first class website is all about, helping people, if I could have helped you back in 2002 I would FOC, you now know the builder you bought your house from is a bum, make sure everybody knows about it.
Incidentally, if you do move on and you sell the house to Mr & Mrs Jones just pray they don?t get someone smart to snag the house, Farnell if the snags are mainly cosmetic use this Bank Holiday Weekend to smarten them up and keep your Doris quiet.
I whole domestic housing market stinks as you have found out, but there are some good builders out there, it?s just finding him. If you have any problems that you want advice on except decorating, I hate it, just leave a message requesting my email and I will help you all I can.
Good Luck to both you and Tay - Captian Cook has said what I have in two lines!
Tony Hughes
Thanks Tony (Yosser) for your reply.
I agree with alot of what you have said and now that i know your background i can understand your opinions.
You asked why i exposed myself to a ?6,000 deposit when a grand would do? Well the ?6,000 was the minimum deposit that they would except.Had i pulled out of the sale during the 9 month wait i would have lost the deposit. As i've said before i was a first time buyer and therefore every penny i had went on the house. Persimmon ran a scheme that if i used their recommended Solicitor they would contribute to the legal costs and every penny counted, The mortgage was even arranged through a company that they organised. This was obviously a very big mistake for which i regret. Yes had i arranged my own solicitor independently i think the situation would have been different. At the time of placing the deposit an older semi detached house would have cost me about ?8,000 less than my new house. However after living in a flat for over 20 years the prospect of scraping together an Extra ?8,000 for a "maintenance/decorating free" new detached house was something i had to do. So When i didn't get the house in May it was too late for me to do anything as the local house prices had shot up and i would not have been able to afford a house at all.(Don't forget i would also loose ?6,000 +fees if i pulled out!) When i finally got the house similar houses on the estate were up 4 sale at ?42,000 more than i had paid. So i would still be living in a rented flat had i not bought earlier in the year. As for dumping the house and selling to "Mr & Mrs Jones" then that would make me be as bad as Persimmon and i don't do that sort of thing. Of course you could argue that as the house was now second hand, the Jones's would know what they were getting and would probably have a full survey compared to my basic survey.
Anyway in terms of Solicitors. The first took ages to do anything and then informed me their was a conflict of interest as the company he worked for had previously represented the housebuilder. The second solicitor i sacked as he seemed to do nothing at all and appeared to be too busy, Finally the third solicitor will now have to be replaced as i'm fed up chasing him and appears to be like my second solicitor. Help! :~(
As for the snagging it's not just paint, Several walls and ceilings need plastering, The whole house needs pointing, All the upstairs carpets etc need to come up to put the floor boards down properly. The banister and stairs need work. There are 2 small holes in the roof. The wrong extractor fans were used and the vents blocked... Every room in the house needs paint or something.There is now only one room in the house which now doesn't need something doing to it. The downstairs toilet!
So where do i go from here? I have already had to splash out ?1200 on fences in the back garden as they were rotten and fitted poorly.Persimmon refused to give me anything towards the cost. Decorating the whole house would cost me a fortune, Why should i? Im so glad that i don't live in America where everyone has a gun...I'd be in prison now!
I agree with alot of what you have said and now that i know your background i can understand your opinions.
You asked why i exposed myself to a ?6,000 deposit when a grand would do? Well the ?6,000 was the minimum deposit that they would except.Had i pulled out of the sale during the 9 month wait i would have lost the deposit. As i've said before i was a first time buyer and therefore every penny i had went on the house. Persimmon ran a scheme that if i used their recommended Solicitor they would contribute to the legal costs and every penny counted, The mortgage was even arranged through a company that they organised. This was obviously a very big mistake for which i regret. Yes had i arranged my own solicitor independently i think the situation would have been different. At the time of placing the deposit an older semi detached house would have cost me about ?8,000 less than my new house. However after living in a flat for over 20 years the prospect of scraping together an Extra ?8,000 for a "maintenance/decorating free" new detached house was something i had to do. So When i didn't get the house in May it was too late for me to do anything as the local house prices had shot up and i would not have been able to afford a house at all.(Don't forget i would also loose ?6,000 +fees if i pulled out!) When i finally got the house similar houses on the estate were up 4 sale at ?42,000 more than i had paid. So i would still be living in a rented flat had i not bought earlier in the year. As for dumping the house and selling to "Mr & Mrs Jones" then that would make me be as bad as Persimmon and i don't do that sort of thing. Of course you could argue that as the house was now second hand, the Jones's would know what they were getting and would probably have a full survey compared to my basic survey.
Anyway in terms of Solicitors. The first took ages to do anything and then informed me their was a conflict of interest as the company he worked for had previously represented the housebuilder. The second solicitor i sacked as he seemed to do nothing at all and appeared to be too busy, Finally the third solicitor will now have to be replaced as i'm fed up chasing him and appears to be like my second solicitor. Help! :~(
As for the snagging it's not just paint, Several walls and ceilings need plastering, The whole house needs pointing, All the upstairs carpets etc need to come up to put the floor boards down properly. The banister and stairs need work. There are 2 small holes in the roof. The wrong extractor fans were used and the vents blocked... Every room in the house needs paint or something.There is now only one room in the house which now doesn't need something doing to it. The downstairs toilet!
So where do i go from here? I have already had to splash out ?1200 on fences in the back garden as they were rotten and fitted poorly.Persimmon refused to give me anything towards the cost. Decorating the whole house would cost me a fortune, Why should i? Im so glad that i don't live in America where everyone has a gun...I'd be in prison now!
Hi Farnell,
Thanks for the reply, at least now you know where it all went wrong, thinking about what you said about selling on you may find on the question sheet you have to fill in for the sale - there is a section about outstanding conflicts and you may not be able to sell until they are cleared up, check it out if you ever think selling.
At least you made ?42,000.00 on paper for you troubles but the house needs re-pointing I don't understand where's the sand and cement out of the joints has gone, can you take a photo of it and post it into the gallery.
I think the choice of solicitor was where you first fell and the text in you messages bear this out for all to take in, what ever the enticement is never ever ever do this!
You have got some guts to admit you made a mistake - I doubt if many others viewing this site would do the same.
Good luck, if you want any advice on the plumbing, heating, electrical etc email me- if you want my email ask contact us!
Tony
Thanks for the reply, at least now you know where it all went wrong, thinking about what you said about selling on you may find on the question sheet you have to fill in for the sale - there is a section about outstanding conflicts and you may not be able to sell until they are cleared up, check it out if you ever think selling.
At least you made ?42,000.00 on paper for you troubles but the house needs re-pointing I don't understand where's the sand and cement out of the joints has gone, can you take a photo of it and post it into the gallery.
I think the choice of solicitor was where you first fell and the text in you messages bear this out for all to take in, what ever the enticement is never ever ever do this!
You have got some guts to admit you made a mistake - I doubt if many others viewing this site would do the same.
Good luck, if you want any advice on the plumbing, heating, electrical etc email me- if you want my email ask contact us!
Tony
Farnell,
You may be able to attack the builder in another way, if you tell him you are trying to sell your house (Privately Not A Sign Outside )and you cannot because prospective buyers have spotted all the defects on their walkabouts, this has devalued what you should get for your property and may preclude you from selling it at the time you want to and you are going sue him for the difference.
Tell him you are going to get in a private surveyor to assess the cost of rectification and bill him for this also. The cost of putting it all right is the difference.
By the way if you are doing a bit of pointing today, 3 to 1 sand and cement is the mix and make sure the ladder is tied at the bottom.
Good Luck.
Tony
You may want to have a chat with a good solicitor, but ask the solicitor what he is made of first, don't be soft on solicitors, most are far far worse than builders.
You may be able to attack the builder in another way, if you tell him you are trying to sell your house (Privately Not A Sign Outside )and you cannot because prospective buyers have spotted all the defects on their walkabouts, this has devalued what you should get for your property and may preclude you from selling it at the time you want to and you are going sue him for the difference.
Tell him you are going to get in a private surveyor to assess the cost of rectification and bill him for this also. The cost of putting it all right is the difference.
By the way if you are doing a bit of pointing today, 3 to 1 sand and cement is the mix and make sure the ladder is tied at the bottom.
Good Luck.
Tony
You may want to have a chat with a good solicitor, but ask the solicitor what he is made of first, don't be soft on solicitors, most are far far worse than builders.
Hi Tony
I think i'm going back to the drawing board on this one! I will contact the legal insurance company and request a different litigation company and take it from there. A company has been mentioned to me and i may give them a try as long as the legal company give the go ahead. There is unfortunately no money in my pot at all to sue Persimmon or pay for any type of action but I am considering paying for someone to snag the house. Now 28 months later it is probably too late and i guess having it done wouldn't acheive anything unless major structual faults were found or something which is doubtful. However it is obvious to me that paying someone to snag a new home is a must and money definately well spent. I only wish i had thought of it at the time but i honestly had no idea about the trickery involved with snagging and had never heard of any companies specialising in the service. I actually only found out about this site and snagging companies on the "Tonight with trevor mcdonald" last week on ITV1
As for the pointing it hasn't been done correctly and at the moment i don't have any way of taking pictures for the site. Anyway i can stick pens etc in various areas and the overall finish is poor. Sealant etc is missing around window area's and it just hasn't been done to the correct standard. The brickwork in my opinion is terrible and with gaps all over the place as well it just isn't weather proof enough. Before i bought this house i hadn't got a clue about spotting defects and poor workmanship. So the only bit of good news is that i can now spot faults instantly and i appear to scan for them automatically in every house i go to.( as part of my job i delivery & install electrical appliances so i'm in and out of houses all week)
Anyway i will keep you posted on my uphill struggle but it is a very slow process. The housebuilder recently mislaid my fault sheets again and now wants me to tell them again what needs doing. All part of the "let's hope he finally gives in" approach to customer service.
Finally did i mention that my advice to anyone is NEVER BUY A SHOWHOME? If you do. No mater what's promised to you.You never know what state it will be in when you get it and how quickly they threw it up in order to sell off it. One of the two houses that i had to wait to be built before i could move in to my house is also a Farnell just like mine. Luckily for my neighbours they have had very few problems with their house and the overall finish is leagues above mine. I paid an extra ?5,000 for my house as it was the showhome and the extra was for Carpets/laminate flooring/Blinds/light fittings/Washer/dishwasher and alarm system which were already fitted. However my neighbours got higher specification plumbing/heating & fittings along with better quality windows with "K" glass and all newly decorated! So buying the "showhome meant i completely after them with "Splash n Dash" touched up decorating and windows which were fitted by a contractor who went out of business and are of lesser specification but of a similar georgian design. As I live on a busy main road the difference in the windows makes alot of difference to the incomming noise levels from the road and draughts etc. So choosing the wrong solicitors wasn't the only mistake i made.
Regards
Farnell
I think i'm going back to the drawing board on this one! I will contact the legal insurance company and request a different litigation company and take it from there. A company has been mentioned to me and i may give them a try as long as the legal company give the go ahead. There is unfortunately no money in my pot at all to sue Persimmon or pay for any type of action but I am considering paying for someone to snag the house. Now 28 months later it is probably too late and i guess having it done wouldn't acheive anything unless major structual faults were found or something which is doubtful. However it is obvious to me that paying someone to snag a new home is a must and money definately well spent. I only wish i had thought of it at the time but i honestly had no idea about the trickery involved with snagging and had never heard of any companies specialising in the service. I actually only found out about this site and snagging companies on the "Tonight with trevor mcdonald" last week on ITV1
As for the pointing it hasn't been done correctly and at the moment i don't have any way of taking pictures for the site. Anyway i can stick pens etc in various areas and the overall finish is poor. Sealant etc is missing around window area's and it just hasn't been done to the correct standard. The brickwork in my opinion is terrible and with gaps all over the place as well it just isn't weather proof enough. Before i bought this house i hadn't got a clue about spotting defects and poor workmanship. So the only bit of good news is that i can now spot faults instantly and i appear to scan for them automatically in every house i go to.( as part of my job i delivery & install electrical appliances so i'm in and out of houses all week)
Anyway i will keep you posted on my uphill struggle but it is a very slow process. The housebuilder recently mislaid my fault sheets again and now wants me to tell them again what needs doing. All part of the "let's hope he finally gives in" approach to customer service.
Finally did i mention that my advice to anyone is NEVER BUY A SHOWHOME? If you do. No mater what's promised to you.You never know what state it will be in when you get it and how quickly they threw it up in order to sell off it. One of the two houses that i had to wait to be built before i could move in to my house is also a Farnell just like mine. Luckily for my neighbours they have had very few problems with their house and the overall finish is leagues above mine. I paid an extra ?5,000 for my house as it was the showhome and the extra was for Carpets/laminate flooring/Blinds/light fittings/Washer/dishwasher and alarm system which were already fitted. However my neighbours got higher specification plumbing/heating & fittings along with better quality windows with "K" glass and all newly decorated! So buying the "showhome meant i completely after them with "Splash n Dash" touched up decorating and windows which were fitted by a contractor who went out of business and are of lesser specification but of a similar georgian design. As I live on a busy main road the difference in the windows makes alot of difference to the incomming noise levels from the road and draughts etc. So choosing the wrong solicitors wasn't the only mistake i made.
Regards
Farnell
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Guest
Yozzer, i am not stupid, i part exchanged my house against the new build, it also got rush built just before Christmas when all the tradesman were already thinking about the holiday period. I was only allowed into the house 2 days before completion date 23/12/05, in that time before completion i managed to compile a snag list of 5 poges long, which i submitted to my solicitor who inturn advised persimmon to sort all the snags out before we moved in on Jan 14th, the problem was that all the site personnel and maintenance teams had finished on 21st december and would return back to work on Jan 6th, that left Persimmon with 5 working days to complete all the snags, which they did not. I tried to cancel the job but my part exchange house was sold by Persimmon and we had to move in on Jan 14th and put up with Persimmon and the sub contractors coming into our home for the next 4 months. The boiler was only noticeable when we used the timer because Persimmon had the boiler on constant before we moved in which made the house feel warm and then when we set the timer it was taking much longer than normal to heat the house and thats when i called British gas in to assess this, i also got technical information of Worcester and they said the boiler was only suitable for a much smaller property. I got my upgraded boiler FOC and am still waiting for my correct sized KW rated radiators to be fitted on May 4th which is over 4 moths since we moved in ! As for the other neighbours experiencing drafts coldness etc i have already made them aware of what the problems could be, ie drafts in windows due to no silicone sealant under the window sill (Check your front down stairs window i bet the concrete or silicone is missing) i called the doors and window companies myself. The front door seal was incorrect and also no brushes in the letter box caused drafts. YOU only notice these defects when you are living in the property numpty.
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Yes it is as bad as they say, i have noticed things on neighbours houses without them even noticing them after they have lived in them for over 4 months, some people are fussy and some are not. Its not a question of being fussy its getting good value for whatyou have worked hard for. Even the construction manager has admitted that the building industry is suffering due to the lack of qualified tradesman. If you or anyone want a full list of what to look for reply to me and i'll give you my email address.
PS. I wonder if any posters on here are from the Runcorn area in Cheshire ?
PS. I wonder if any posters on here are from the Runcorn area in Cheshire ?
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Cheers Farnell,
What a numpty Yosser is !
I've compiled a list of what to look for and when all my snags have finally been resolved (after 4 months) then i'm going around all the Persimmon sites in the Northwest and posting them thru peoples drafty letterboxes. Then Persimmon will become in-undated with requests and they then may start to realise that the brickys, plumbers, plasterers, roofers, sealers, kitchen fitters, patio door fitters, bathroom fitters, tilers, painters, decorators, gardeners are rushing to complete houses in time for month end, quartely or year end figures and don't give a f*** about the people who are going to move into them. I have told all the site guys, site manager and sales tart who are still on site that they are going to be famous and hopefully on tv.
What a numpty Yosser is !
I've compiled a list of what to look for and when all my snags have finally been resolved (after 4 months) then i'm going around all the Persimmon sites in the Northwest and posting them thru peoples drafty letterboxes. Then Persimmon will become in-undated with requests and they then may start to realise that the brickys, plumbers, plasterers, roofers, sealers, kitchen fitters, patio door fitters, bathroom fitters, tilers, painters, decorators, gardeners are rushing to complete houses in time for month end, quartely or year end figures and don't give a f*** about the people who are going to move into them. I have told all the site guys, site manager and sales tart who are still on site that they are going to be famous and hopefully on tv.
G
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Guest
Says it all really (Living in Manchester) bet you support Manure too ?
Why should i have fixed the minor snags in my new house ? i could easily have too !, but why should i when Persimmon give you a 2 year guarantee and then an 8 year gaurantee ? if you had been properly trained then you should have already known that fact about new build homes......
FYI Yosser Hughes was a scouser and not a Manc........!
Why should i have fixed the minor snags in my new house ? i could easily have too !, but why should i when Persimmon give you a 2 year guarantee and then an 8 year gaurantee ? if you had been properly trained then you should have already known that fact about new build homes......
FYI Yosser Hughes was a scouser and not a Manc........!
G
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Guest
Jeesus Farnell i thought i was badly done by Persimmon..
I dont think you are on your own about the windows, as my neighbours are experiencing outside noise levels inside the house too, they are also having drafty experiences. I manged to sort mine out as the sealant was missing and also the internal airvents let air thru even when they were closed, the airvents have since been sealed and then refitted. It was funny becuse i was sat on the lavvy and i thought the window was open becuse it was so noisy.
Persimmon should have no problem getting a sealer in to finish the job off, you could even ring the companies yourself as they are gauranteed anyway.
I must admit though that if i had a spare ten grand i would rip all the windows and doors out and replace them with say safestyle or coldseal windows and doors.
I have a front bay window with a artificle roof over it and when it rains the drips wake me up ! Its like someone tapping a drum. I'm persuing that at the moment and want Persimmon to fill it out with soemthing to stop the effing noise when it rains.
They are Cowboys aren't they, they just made ?474 million profit for 2004 and they scrimp and save over windows and doors......
Good luck and don't forget to spread the word as the Construction director certainly doesn't like that at all.
I dont think you are on your own about the windows, as my neighbours are experiencing outside noise levels inside the house too, they are also having drafty experiences. I manged to sort mine out as the sealant was missing and also the internal airvents let air thru even when they were closed, the airvents have since been sealed and then refitted. It was funny becuse i was sat on the lavvy and i thought the window was open becuse it was so noisy.
Persimmon should have no problem getting a sealer in to finish the job off, you could even ring the companies yourself as they are gauranteed anyway.
I must admit though that if i had a spare ten grand i would rip all the windows and doors out and replace them with say safestyle or coldseal windows and doors.
I have a front bay window with a artificle roof over it and when it rains the drips wake me up ! Its like someone tapping a drum. I'm persuing that at the moment and want Persimmon to fill it out with soemthing to stop the effing noise when it rains.
They are Cowboys aren't they, they just made ?474 million profit for 2004 and they scrimp and save over windows and doors......
Good luck and don't forget to spread the word as the Construction director certainly doesn't like that at all.
Hi EATay,
You are right they don't like publicity. Persimmon Homes sent a letter to me and the Web host asking me to take a link down to a Persimmon Homes from Hell website. I imagine I'll be getting another soon. Have you spoken to the various TV production companies that are covering this at the mo? I have lots of press contacts too who could help you out with publicity. Less hassle than leafleting every house in the North West :wink:
Tony
You are right they don't like publicity. Persimmon Homes sent a letter to me and the Web host asking me to take a link down to a Persimmon Homes from Hell website. I imagine I'll be getting another soon. Have you spoken to the various TV production companies that are covering this at the mo? I have lots of press contacts too who could help you out with publicity. Less hassle than leafleting every house in the North West :wink:
Tony