Hi,
We are currently going through a nightmare situation with Miller homes with a purchase of a new build.
We completed end of Jan this year and since then we allowed Miller Homes to keep our keys so they could resolve the snagging items for us which are stopping us from moving in - they claim its cosmetic however for example one of the issues was the inability to lay the floor due to high points on the concrete, we cant lay they turf because the soil hasn't been leveled etc ... and this is only the start. They have incorrectly wired the light switches which means they need to come and re-wire and will mean a lot of plaster work etc. we have been paying the mortgage since end of Jan and still haven't moved in. Is there any form of compensation we can claim as we have made umpteen complaints and the regional manager told us they will sort it and its all cosmetic.
Any help or advice would be welcomed.
We are currently going through a nightmare situation with Miller homes with a purchase of a new build.
We completed end of Jan this year and since then we allowed Miller Homes to keep our keys so they could resolve the snagging items for us which are stopping us from moving in - they claim its cosmetic however for example one of the issues was the inability to lay the floor due to high points on the concrete, we cant lay they turf because the soil hasn't been leveled etc ... and this is only the start. They have incorrectly wired the light switches which means they need to come and re-wire and will mean a lot of plaster work etc. we have been paying the mortgage since end of Jan and still haven't moved in. Is there any form of compensation we can claim as we have made umpteen complaints and the regional manager told us they will sort it and its all cosmetic.
Any help or advice would be welcomed.
