Poor customer service and don't take responsibility for bad defects. More protection buying a mouldy sandwich than a £600k house. NHBC useless and how can you get compensation for problems that can never be fixed ?
Tell us something we don't already know!
It will only change, if everyone who is far from happy with their rubbish new home takes action and makes a concerted effort to force change and new regulation.
Write to your MP and demand a New Home Ombudsman.
Write to Construction Minister Nick Boles and tell him about Linden.
Join the Unhappy New Home Buyers Facebook pressure group.
And NEVER give up complaining about your house builder until they have fixed everything and properly too!