Thank you again for your time and response.
I'm happy to use the dispute resolution service if that is what is required. It just concerns me that the LABC state about seeking legal advice beforehand and knowing that commercially, the LABC and NHBC will always want to continue providing warranties so may not always favour with the homeowner.
I understand that the developer certainly has a lot lower standards than what I do and for the majority of things, that is just something I will need to accept but where they have breached the LABC technical standards, not installed items according to manufacturers instructions or even their own plans, then unfortunately that is something I cannot accept.
I have also been made aware that the LABC will more than likely not get involved where items do not meet the plans or are not installed to manufacturers installation instructions so don't know how to get the developer to rectify these.
I would be very grateful for some of your time to have a discussion on this. Who can I ask to speak to when I call the office?