Hi everyone,
I would appreciate some help if possible.
Basically, we've been living in our newly built property since 2013. Immediately,we started to pay water and sewage charges to the water company not thinking too much of it. Recently,it came to light that some newer built properties on the estate are not connected into the main sewage system but to a 'septic tank' which is then emptied few times a week, all paid for by the developer. These houses now got a refund from the water company for the sewage charges.
I called the company who just told me that we are connected to the sewage and been since 2012. Well, the developer told us back in 2014 that we were not connected to the main sewage but to a tank. Also, I called the developer couple of weeks ago who told me that they were advised by the water company itself that we were NOT connected yet.
So, one of them has the wrong information and I don't trust them,both seem useless. I would like to figure out myself if we are connected or not and when did we get onto the sewage if we ever did. Where could I get hold of the sewage inforamtions regarding our own property?
Thanks for any advice!!!
I would appreciate some help if possible.
Basically, we've been living in our newly built property since 2013. Immediately,we started to pay water and sewage charges to the water company not thinking too much of it. Recently,it came to light that some newer built properties on the estate are not connected into the main sewage system but to a 'septic tank' which is then emptied few times a week, all paid for by the developer. These houses now got a refund from the water company for the sewage charges.
I called the company who just told me that we are connected to the sewage and been since 2012. Well, the developer told us back in 2014 that we were not connected to the main sewage but to a tank. Also, I called the developer couple of weeks ago who told me that they were advised by the water company itself that we were NOT connected yet.
So, one of them has the wrong information and I don't trust them,both seem useless. I would like to figure out myself if we are connected or not and when did we get onto the sewage if we ever did. Where could I get hold of the sewage inforamtions regarding our own property?
Thanks for any advice!!!