Hopkins Homes, granite worktop woe

Discussion in 'Other developers' started by ziggyh, Feb 10, 2016.

  1. ziggyh

    ziggyh New Member

    Feb 10, 2016
    Likes Received:
    Hi, pleased with house but regret placing order for granite w/top. In showhouse there was an extra join in the one on display. Our new house was same design. We placed order on condition there was one corner join and no others. When it was fitted there was extra join in front of window and two sections were poor match. They offered £500 comp and new w/top. We have rejected this and would prefer removal and standard top fitted and return of £3k. Hopkins Homes are ignoring letters etc, at all levels. Advice please. Thanks Z.
  2. NewHomeExpert

    NewHomeExpert Well-Known Member

    Dec 28, 2011
    Likes Received:
    £500 compensation and a replacement worktop is a good deal.
    You are getting what you want and compensation.
    In the world of home builders this is rare!
    Bite their hands off and stop moaning!

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