I moved into my new build flat just over a year ago and have spent the best part of this wrangling with the property developer, Taylor Wimpey, over the sound of footsteps from the flat above; basically I hear every single footstep.
After many emails and letters, they finally decided to perform a sound test at the start of the year but performed the wrong test, an airborne one rather than an impact test. When I bought this to their attention, they claimed the test was a valid one for impact issues too. I continued disputing this with them at which point they claimed that an impact test would not be done because it could damage the laminate floor of the flat above and that was the end of the matter, any further issues would have to be taken up with NHBC.
So I did, and currently am in the process of trying to get them to perform an impact test, however I'm slightly perturbed by the fact that I can't find a single thread/post where NHBC have actually gone ahead and carried out a sound test, seems like they favor the developer. Further still, I can't find any instance online of someone having a carried out a sound test which has failed and subsequent remedial work has been carried out. Does anyone have any stories of success?
After many emails and letters, they finally decided to perform a sound test at the start of the year but performed the wrong test, an airborne one rather than an impact test. When I bought this to their attention, they claimed the test was a valid one for impact issues too. I continued disputing this with them at which point they claimed that an impact test would not be done because it could damage the laminate floor of the flat above and that was the end of the matter, any further issues would have to be taken up with NHBC.
So I did, and currently am in the process of trying to get them to perform an impact test, however I'm slightly perturbed by the fact that I can't find a single thread/post where NHBC have actually gone ahead and carried out a sound test, seems like they favor the developer. Further still, I can't find any instance online of someone having a carried out a sound test which has failed and subsequent remedial work has been carried out. Does anyone have any stories of success?