Exterior Brickwork on Barratt New Build

New Build Inspections

fgl1975

New Member
Hi,

Moved into a Barratt new build in November 2016. Over the past few months have been dealing with the site team re the brickwork in this build as I can see that, facing the building, there is a slope from the mid point to the end of the house where the garage is. They've advised this is mortar depth and suggested I go to NHBC.

I've logged a formal complaint with Barratt re this but, frankly, not too optimistic.

Attached some pictures which will hopefully show what I'm seeing, and any thoughts to this. Getting to the stage where I am checking brickwork in other houses for similar issues - not a good thing!

Basically:

- front of house
- to right of door. Note the sealant to the white fascia is in line with the mortar.
- Moving from right to left the sealant is increasingly on brickwork
- Right hand side of garage, some brickwork exposed
- Left hand side of garage, more brickwork exposed.

Would be good to get thoughts on this. Not experienced in this sort of thing so don't know on the best next steps.

Thanks in advance for any assistance,
 

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Hi,

Moved into a Barratt new build in November 2016. Over the past few months have been dealing with the site team re the brickwork in this build as I can see that, facing the building, there is a slope from the mid point to the end of the house where the garage is. They've advised this is mortar depth and suggested I go to NHBC.

I've logged a formal complaint with Barratt re this but, frankly, not too optimistic.

Attached some pictures which will hopefully show what I'm seeing, and any thoughts to this. Getting to the stage where I am checking brickwork in other houses for similar issues - not a good thing!

Basically:

- front of house
- to right of door. Note the sealant to the white fascia is in line with the mortar.
- Moving from right to left the sealant is increasingly on brickwork
- Right hand side of garage, some brickwork exposed
- Left hand side of garage, more brickwork exposed.

Would be good to get thoughts on this. Not experienced in this sort of thing so don't know on the best next steps.

Thanks in advance for any assistance,
Hi

first thing to do (this is for every body who has any problems with builders and the NHBC) as them for SAR, this is a request for all information held by them on you and your house. When requesting please do not forget to ask for ALL information that has Any and Every reference to you and your building.

From this information you will be able to gather what has been going on behind the scenes and from that you should be able (as I have against Story Homes and the NHBC) start a case that should you have taken out a home insurance before purchasing, may cover expenses, if not take the NHBC reports and the communications from the builder to a No Win No Fee solicitor who specialises in building disputes. Also (I had no luck) you could try the Ombudsman, which was a waste of time for me, but you never know you may be luckier than me. Or you could try the Citizen Advice of course.

Hope this helps

Neil (FIBC - FIC retired)
 

New Build Inspector

snagging inspections 01788 494400
have a look at the guide NHBC guide to good brickwork , contact the nhbc and make a claim ..it costs nothing

and see what they say . you have nothing to lose
 
Hi,

Moved into a Barratt new build in November 2016. Over the past few months have been dealing with the site team re the brickwork in this build as I can see that, facing the building, there is a slope from the mid point to the end of the house where the garage is. They've advised this is mortar depth and suggested I go to NHBC.

I've logged a formal complaint with Barratt re this but, frankly, not too optimistic.

Attached some pictures which will hopefully show what I'm seeing, and any thoughts to this. Getting to the stage where I am checking brickwork in other houses for similar issues - not a good thing!

Basically:

- front of house
- to right of door. Note the sealant to the white fascia is in line with the mortar.
- Moving from right to left the sealant is increasingly on brickwork
- Right hand side of garage, some brickwork exposed
- Left hand side of garage, more brickwork exposed.

Would be good to get thoughts on this. Not experienced in this sort of thing so don't know on the best next steps.

Thanks in advance for any assistance,
Hi

First thing to do (this is for every body who has any problems with builders and the NHBC) as them for an SAR, this is a request for all information held by them on you and your house. When requesting please do not forget to ask for ALL information that has Any and Every reference to you and your building.

From this information you will be able to gather what has been going on behind the scenes, and from that you should be able (as I have against Story Homes and the NHBC) Phone the NHBC and the Builder and ask for a RESOLUTION MEETING, this they have to grant, both will turn up and give a report on what they have seen and what they will do about it, from there revert to this forum (if you wish) to explain what the results are, and to see if we can help further.

Should you have taken out a home insurance before purchasing, check if they will cover any expenses, on Property Purchases/Defaults etc. if the worst should happen after the meeting (they wont do anything) then revert to the Insurance Company. Also (I had no luck) you could try the Ombudsman, if you do not have insurance cover. Which was a waste of time for my case, but you never know you may be luckier than me. Or you could try the Citizen Advice of course.

Hope this helps

Neil (FIBC - FIC retired)
 
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