Elannightmare
New Member
Bought a house from Elan Homes in November and the experience is not recommended. We were promised access during the various build stages; this was then never followed through and has lead to a significant number of snagging issues. To name one, we requested to see the floors before the carpet/tiles were laid; requests were ignored. Elan now have to re-skim two rooms and have had to repeatedly repair floor boards.
The Elan Homes Customer Service is very difficult to deal with; they request everything in writing and rarely answer the phone. Trades turn up unannounced, or don't arrive at all and many have created more snagging issues for the 'fix'.
I would not recommend.
The Elan Homes Customer Service is very difficult to deal with; they request everything in writing and rarely answer the phone. Trades turn up unannounced, or don't arrive at all and many have created more snagging issues for the 'fix'.
I would not recommend.
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