We have just moved into a new DWH in the Southern region. We initially had a few issues with the build on the outside which to David Wilson's credit they fixed before we moved into the property.
I know there are countless reviews saying that house builders are poor etc, however are personal experience of David Wilson Homes has been completely the opposite with their on site customer service team being in constant contact, informing us all the way of the small snags that are being rectified.
We employed a snagger to check over the house and he was extremely impressed with the build and said that the house was one of the best he had come across.
Things I would do different when buying a new house:
1) Do not use their solicitor
2) ensure that a snagging appointment is written into the contract before completion
3) A clause in the contract to stop Completion should there be any large faults founds (thankfully none found on our build)
4)Insist on a copy of the plans to the house with the specification before exchange.
Just wanted to share my thoughts as there are good house builders out there in certain regions!
I have to say the only part that we weren't impressed with was the sloppy shoulders sales team (one in particular) but that is to be expected.
I know there are countless reviews saying that house builders are poor etc, however are personal experience of David Wilson Homes has been completely the opposite with their on site customer service team being in constant contact, informing us all the way of the small snags that are being rectified.
We employed a snagger to check over the house and he was extremely impressed with the build and said that the house was one of the best he had come across.
Things I would do different when buying a new house:
1) Do not use their solicitor
2) ensure that a snagging appointment is written into the contract before completion
3) A clause in the contract to stop Completion should there be any large faults founds (thankfully none found on our build)
4)Insist on a copy of the plans to the house with the specification before exchange.
Just wanted to share my thoughts as there are good house builders out there in certain regions!
I have to say the only part that we weren't impressed with was the sloppy shoulders sales team (one in particular) but that is to be expected.