I have recently bought a new home from Ben Bailey in the lovely village of Darrington West Yorkshire. When we had our preview we were told it was for checking out where all the fuse boxes, alarm boxes etc were kept bearing in mind this was the day before we moved in. We were not told that this was a snagging preview also (probably because there are so many). When we had issues with the kitchen not being completed that the sink was a poor quality stainless steel and that the flooring and worktop were scratched we should have reported these on our 'preview day' and therefore not Ben Baileys problem. A week after moving in I fell down a manhole in the garden which had not been secured, I dread to think if it had been one of my children as I fell 4ft. I was told by Ben Bailey that if myself and my husband had not rushed the builders none of the snagging would have happened! So it's our fault now and we are to blame for poor workmanship and lack of health and safety. And so far they have washed their hands of us. Don't buy a Ben Bailey House.