Morning all, I am in a long running dispute with Barratt/David Wilson over the poor quality of my new home and their bodged attempts to put it right. I have the photos on a keepandshare page but can't post the link because I am a new member. Something that has helped my case was a subject access request under the data protection act. If you make such a request then Barratt MUST (legally)send you all information they hold on you within 40 days. The request costs £10. They sent me my entire home file which contained all sorts of useful information and internal emails. This includes letters saying things about specific items such as: "We cannot tell him what is our normal practice etc or what tends to happen on site. We must tell him what the official regulations are and ensure that the installation is fully compliant" I also know how much profit they made on my property and how much they spent putting it right and have received emails sent from Chris Burton (MD for the region) to Mark Clare (CEO) regarding my property. I believe that this will significantly help my case for compensation. The letter I sent was as follows: Data Protection Compliance Officer, Barratt Developments PLC, Barratt House, Forest Hill Business Park, Cartwright Way, Leicestershire. LE67 1UF 11th February 2012 Dear Sir or Madam, My name is xx and I live at xx. This address is Plot 17 at your David Wilson Homes (xx) Development. Please supply all information about me to which I am entitled under the Data Protection Act 1998. Where applicable, this should also include all information and correspondence relating to my property (address here). I enclose a cheque for £10 made out to Barratt Developments to cover the costs of fulfilling this request. If you require any further information from me, to comply with my request, then you may contact me at the above address, by email at xx@xx or by telephone on xxxx. Yours Sincerely, And then post it recorded delivery with a cheque for £10 enclosed. I would be interested to know if anyone else goes down this route and if you have any success as a result. For me it was money well spent.