nhbc

  1. A

    Leak on Incoming Water Supply

    Good morning, I recently had a visit from my local water company, United Utilities (UU). They were in my area where there are a lot of new build estates. They were looking for water leaks on properties and when at my house they used a long metal rod to listen to the pipes inside and outside...
  2. L

    Nhbc "resolution meetings"

    Hi there I was hoping that someone could help. Firstly I hope this is posted within the correct section but here goes... So I purchased a new Taylor Wimpey home in April 2015. All in all we love our home but we have had a fair few issues with Taylor Wimpey dragging their feet. This problem...
  3. T

    Builder trying to prevent access during the extensive works they denied 2 years ago.

    After 2 years the extensive defects with the installation of our floor and plumbing and electrics in the floor void has been accepted. This is from 300 photographs we took in 2015 from the same holes that were made in 2015 that were shown to Wainhomes in 2015 and sent to the NHbc in 2015. So...
  4. J

    Non compliance with building regulations

    Property signed off by NHBC in December 2015. Noticed shortly after moving in that the Damp Proof Course was either level with or even buried by the surrounding ground. My interpretation of the applicable building regulations suggests they are non compliant in this issue. The developers...
  5. G

    NHBC bends to builder's whim

    Contractor warned me today that another customer on site had a similar problem to my home. The contractor reported X work needs doing and the house builder refused to pay. The contractor then called-in the NHBC. An NHBC inspected the property and agreed X work needed doing. The house builder...
  6. S

    NHBC Obligations?

    The NHBC agreed to cover work in my house and put me into temporary accommodation. A week or so after moving into the temporary accommodation, I receive an email from the NHBC requesting my house insurance details, informing me that a leaking fridge caused the faults and my house insurance would...
  7. J

    Avant Homes confessed breaches to Consumer Code

    Title : Legalised New Build Home Scam After: 1. Given incomplete house marked as complete 2. Going through the hell of full house flooding (which happened just after 3 months of moving in) 3. Living in 2 Hotels and an apartment during flooding 4. Scammer MD of Avant Homes...
  8. C

    Scope for legal action - no fire collars

    Hi all and any! Well, we've just moved back into our Taylor Wimpey apartment having been moved out for 6 weeks so our soundproofing could be relaid correctly to ensure it passed Part E and re sounding where it seriously failed. I've been sent a copy of a report produced by the contractor...
  9. D

    Flooded Bovis Home

    Eight years ago I bought a new build Bovis home. Within four months it flooded. I had to pay for a surveyor as both Bovis and the NHBC refused to consider the problem. He determined that the builders had failed to properly address the drainage behind the house where there is a steep bank. Bovis...
  10. B

    Garden waterlogged can we still get the Nhbc involved?

    Hi we moved into our home November 2015 and are the 2nd owners. Our house is 3 years old and for the last 2 winters our garden has been a nightmare with it becoming waterlogged. Can we contact the Nhbc regarding the waterlogged garden? I've had conflicting advice about it,with some saying...
  11. D

    Are you a Bovis homeowner awaiting compensation?

    https://www.theguardian.com/business/2017/feb/20/are-you-a-bovis-home-owner-awaiting-compensation Bovis Homes is being forced to pay up to £7m to compensate angry homeowners dissatisfied with the quality of some of their newly built properties. Bovis to pay £7m to compensate customers for...
  12. C

    Remedial works in excess of £130k, taking NHBC to court

    We bought our new build home in 2006. The contractors have gone out of business but the developers are still trading. The house had creaky floors, we assumed it was settling and tried to ignore it. By 2014 when doing decorative work we discovered there was something wrong with the...
  13. P

    Crest - Pre Decoration visit to new build flat inspection

    Hi, I have been invited to Pre decoration visit to my new build flat. It was supposedly to be completed late May 2017 but then they say that they are completing by mid March. I bought the snagging checklist from this site which seems to be very detailed. But as I read through vast number of...
  14. S

    Thumping of footsteps from the flat above

    Being unable to rest in your living room due to the thumping of footsteps from the flat above in the new build Barrats home is too much. To top it up, the washing machine ratels the whole flat and the dishes. We've complained and they're not doing anything. Nhbc has agreed with them n say...
  15. F

    NHBC inspection

    My son has a mould and damp problem with a David Wilson Homes flat (as do sixteen others) and as they have refused to meet and are now ignoring letters, it will go the whole 9 yards. My questions are really to do with quality control and inspection. I assume that stage inspections are...
  16. S

    Condensation

    I have had an ongoing issue with Miller homes for over 3 years concerning levels of condensation. After getting nowhere I reported the issue to NHBC who attended my property today, along with Miller Homes reps who I was unaware were also attending. The opening gambit from NHBC was 'your policy...
  17. D

    NHBC confusing information and the IDRS Scheme (CCHBAS)

    Water is pouring off the metal roof above me, penthouse is built inside, I'm 3rd floor brick surrounded and the metal trim is clamped on two sides, the others sides are extended 50mm. Water is running/ pouring off trim onto my thin aluminium window sills which makes a intolerable noise when it...
  18. A

    NHBC Juliette Juliette wherefore art thou

    After a year of complaints to the builder that my Juliette barrier did not comply with "Barriers in and about buildings", I made a complaint to NHBC. You may correctly assume that many builders are useless however NHBC are even worse. It has now been eighteen months since NHBC became involved...
  19. A

    NHBC Two years of misery

    I purchased new property in the summer of 2013 from a small Scottish building company. I reported a number of defects to the builder who failed to rectify my defects in a workmanlike fashion and also ignored other complaints. Since the builder would not cooperate I contacted NHBC thinking they...
  20. H

    Creaking floors and vibrations

    Hi Anyone specialist could help me please. I moved to a new built house of 5 bedrooms (two floors and ground floor). After 3 months the floors started to creak a lot creating unbearable noise so one can wake up if someone else is walking on the top floor or the floor below. There are also...
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