customer

Bought a house from Elan Homes in November and the experience is not recommended. We were promised access during the various build stages; this was then never followed through and has lead to a significant number of snagging issues. To name one, we requested to see the floors before the...

Hi there I have been dealing with Bellway for the past 2 years regarding issues to my new build house. I have over that time became quiet knowledgeable about how to deal with the issues and exactly who to email to make sure they have things resolved. This includes the head of there legal team...

https://www.theguardian.com/business/2017/feb/20/are-you-a-bovis-home-owner-awaiting-compensation https://www.theguardian.com/business/2017/feb/20/are-you-a-bovis-home-owner-awaiting-compensation Bovis Homes is to pay £7m to repair poorly built new homes sold to customers, raising fresh...

Persimmon Homes Customer Service is really bad. I feel that I have to battle with them in order to get things done. The customer service management team is very elegant and they are not very helpful, especially Mr Roger Nicholas (the head of customer care). The employees from Persimmon told me...

Unfulfilled promises, terrible technical team and poor customer care....

Hi, We are currently going through a nightmare situation with Miller homes with a purchase of a new build. We completed end of Jan this year and since then we allowed Miller Homes to keep our keys so they could resolve the snagging items for us which are stopping us from moving in - they...

Hi folks, Out of warranty last June. Had work carried out to my garden for the second time last year, just before easter. Works have failed yet again! Subsidance again. Millers CSM attended and said that everything was acceptable. Had to chase Customer Servs for an update! Email sent to...

Hi, I have now been living at my Persimmon Homes for five month and really struggle with the post sales customer service!! They only get back to me if I send chase after chase email (I only get their answering machine when trying to call them!) and even then all I get excuses! One of my...

Not Happy with Linden customer service, in the middle of purchasing a flat in Radstock. Very happy with the purchase until we exchanged then no contact, customer service even when I have complained. We have been asking to look around the flat again, i have been in and also phoned and they say...