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Eight years ago I bought a new build Bovis home. Within four months it flooded. I had to pay for a surveyor as both Bovis and the NHBC refused to consider the problem. He determined that the builders had failed to properly address the drainage behind the house where there is a steep bank. Bovis...

I own a five year old Bovis house which has been a nightmare. The NHBC has been worse than useless in dealing with issues. First Bovis had failed to install drains in the parking area and cone the first storm there was a flood and the house was inundated. The floor in the garage was not level...