I have a three year old house. We reviewed the plans and the house was built with a conservatory next to an external garden wall. The gap between the wall and the conservatory glass is about a foot but with the external window sill on the conservatory reduces to about 8 inches. Just the right size to get a small child in and the only way to get them out would be take down the garden wall. The plans do show this but the builder has admitted a build issue and over the past 2 years we have tried to resolve this collaboratively but the builder now seems to have gone quiet. We are so worried that we have offered to take the conservatory down for some compensation. Add to this that if the conservatory glass breaks then the wall would also have to come down to do a repair.
What are my options? It looks like NHBC wouldn't do anything (after a cursory read of the warranty) so is the legal route the only one open to me?
What are my options? It looks like NHBC wouldn't do anything (after a cursory read of the warranty) so is the legal route the only one open to me?