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  • Hi, I was wondering if anybody could give me some advice. We are buying a new build, there have been problems all along the way, i wont bore you with the details. Guinness homes are the sellers and UK construction are building the houses. We have exchanged and on the 16th June we were allowed in to measure for curtains etc. In the kitchen we noticed that they had put in a "Double Oven" which is basically an oven with grill under the gas ring hob but in the Showhome the oven is in a tower Unit and we then paid exttra for a double oven, which we shouldve asked for 2 ovens. We were never told that the oven would be under the gas ring hob and in the kitchen specification it doesnt state that the oven would be placed there either. We have asked them to out a tower unit in and 2 ovens, which we would pay for but they have refused, they have said that they are going to leave it like that and we need to change it ourselves. Just wondering if there is anything we can do. Thanks
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