I've had my offer accepted on a new build built by Fernhams (a small / medium developer in Kent) and sorting out the snagging list to be agreed in the contract so that they are rectified before completion.
However, there is a join in the carpet (quite an obvious one and the piles are in the opposite direction of each piece) which shouldn't even be there. The room is 7.26m x 3.53m and the standard width for the carpet laid is 4m. Now correct me if I'm wrong, but there should be only be an excess of 4 inches / 20cm (sorry for the mix of measurement units) around the carpet which would still be within the 4m width. Therefore, I have been saying to the developer that the join, as well as being unsightly, is completely unnecessary. My point to them is that they should re-lay the carpet as a complete piece as they should have done in the first place or redo it with laminate (which was one of the option had I put in my offer before the carpet was laid) at no additional cost to me.
Despite making the above points to them, the developer is insisting that they were not responsible for the carpet laying and that the carpet fitters they used did the job however was necessary. They are basically refusing to budge on the issue. I am trying to arrange for a local carpet fitter to go to the site and give me a quote, but I still don’t see why I should accept something which I see as a botched up job in the first place and have to pay out of my own pocket to get it fixed. I know the cost for doing it won’t be that much (£300 I think approx.) just over £1,000 after making a estimate calculation on a Carpet retailers website, but it’s the principle of being treated like a mug by the developer which is why I’m trying to stand my ground. As far as I am concerned, they are just being lazy and cheap.
The last option is that they get the join made good, by re-laying the pieces so that the piles are in the same direction as each other but I don’t think they will even do that.
The conversation with the developer is going via the sales agent and I’m not sure if she’s even putting my point across to the developer properly. Apparently one of the Directors of the company bought a flat in the development and they say that I should just accept the carpet as it is as they reckon his was done the same way (I doubt they’ve even looked at his one).
Has anyone got any suggestions or advice on what to do here?
However, there is a join in the carpet (quite an obvious one and the piles are in the opposite direction of each piece) which shouldn't even be there. The room is 7.26m x 3.53m and the standard width for the carpet laid is 4m. Now correct me if I'm wrong, but there should be only be an excess of 4 inches / 20cm (sorry for the mix of measurement units) around the carpet which would still be within the 4m width. Therefore, I have been saying to the developer that the join, as well as being unsightly, is completely unnecessary. My point to them is that they should re-lay the carpet as a complete piece as they should have done in the first place or redo it with laminate (which was one of the option had I put in my offer before the carpet was laid) at no additional cost to me.
Despite making the above points to them, the developer is insisting that they were not responsible for the carpet laying and that the carpet fitters they used did the job however was necessary. They are basically refusing to budge on the issue. I am trying to arrange for a local carpet fitter to go to the site and give me a quote, but I still don’t see why I should accept something which I see as a botched up job in the first place and have to pay out of my own pocket to get it fixed. I know the cost for doing it won’t be that much (£300 I think approx.) just over £1,000 after making a estimate calculation on a Carpet retailers website, but it’s the principle of being treated like a mug by the developer which is why I’m trying to stand my ground. As far as I am concerned, they are just being lazy and cheap.
The last option is that they get the join made good, by re-laying the pieces so that the piles are in the same direction as each other but I don’t think they will even do that.
The conversation with the developer is going via the sales agent and I’m not sure if she’s even putting my point across to the developer properly. Apparently one of the Directors of the company bought a flat in the development and they say that I should just accept the carpet as it is as they reckon his was done the same way (I doubt they’ve even looked at his one).
Has anyone got any suggestions or advice on what to do here?
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