Where does one stand with the developer?

[Jged]

Thanks for your replies.

Just to pick on what mt2007 has said, are you saying then that the snags picked up on the snagging list may not be honoured by the developer?

I can accept the argument that a chipped upvc frame may be deemed as damage that may have been caused after moving in but what about poor workmanship, such as raised plaster finish in the snagging report we were given - the contractor has dismissed all of the snags as being within NHBC tolerances without stepping again in the property. There also remain issues with the UPVC closer that catches on the frame and also the heat controls on one of the radiator can not be turned on/off as they are positioned too tightly to the wall. I thought it was simply bad workmanship that can and should be addressed by the developer within the first 2 years.

If you help me on this again it would be appreciated

Thanks
Jged

[Tony]

'It is within tolerance' is one of the fairly standard response and will put say 70% off, saving the developer time, hassle and money. That's the aim, ask to escalate your complaint.

It is not just builders who use this strategy to put people off, but this does not excuse their behaviour.

Others include:

'It is just caused by drying out'
'We'll look at this during the x month snag' Which they may never do

Keep up the record and keep good records. Who is the developer? They hate bad publicity and a mention here might change their attitude.

Tony