Bloor Homes - Baths

[simonbradley]

Hi
Brought a Bloor home in december, and there are problems with it, no where near as bad as some of the stories on here but still when your paying 160k for a house still disappointing.

Seem to have great difficulty even getting the builder to come and discuss the problems let alone fix them.
Except to walk through a mud bath of a building site just to be told nobodies is available.

Does anyone have any tips on how best to deal with builders and how to get the work done??

Thanks in advance

[Tony]

If you are having no luck with the site staff then contact Customer Care. Follow up conversations confirming what was agreed in writing as they may not do this. Try to agree reasonable deadlines, say two weeks, and if they do not meet them escalate to the warranty provider.

Tony

[tonyw]

As long as your home has the NHBC warrenty, you have every right to send them a copy of the snag list and ask them to get things moving, they will write to the developer, and the developer WILL have to react, people really dont use the NHBC system enough, i know many say that they are affilliated with the developers, that really is just so untrue, and most certainly within the first 2 years of the property being legalled, they will be very much on the customers side, and thats a FACT.