I haven't been able to find anything much about them, nothing on Companies House web site, not registered with NHBC and not on yell.com. Do you have a warranty? Are they trading under a different name?
Tony
Does anyone know whether Portergate residential developments of Knutsford Cheshire has any other sites apart from the Chruch Mews Development in Rock Ferry Wirral.
If so, how are they with after Sales service and Snagging ?
We have had nothing but problems with them. Lack of communication in particular. We had some major problems, including a leaking bathtub which was due to it being faulty, and fitted wrong. It has so far taken a year, and we have had to constantly chase all the individual parties ourselves
I haven't been able to find anything much about them, nothing on Companies House web site, not registered with NHBC and not on yell.com. Do you have a warranty? Are they trading under a different name?
Tony
Get the Snagging Guide for FREE. Snagging Photos.
Visit the consumer forums - for more general consumer advice and information about your consumer rights.
This is exactly the problem: Portergate are simply the developer, they contracted almost everything out. The builders used for the development are Alfred McAlpine Special Projects. McAlpine do hold an NHBC certificate. They have been slightly more helpful, but of course are not responsible for co-ordinating the snagging work.
Did they provide you with a warranty, NHBC or otherwise?
Get the Snagging Guide for FREE. Snagging Photos.
Visit the consumer forums - for more general consumer advice and information about your consumer rights.
See: http://www.snagging.org/viewlink-18.html
Click on the "how to sue Wilson Connolly link" I will write something for this site when I get round to it. Wison Connolly is now Bryant Homes.
Hope this helps
Tony
Get the Snagging Guide for FREE. Snagging Photos.
Visit the consumer forums - for more general consumer advice and information about your consumer rights.