Hi CoolBeanz,
Welcome to the forum. The new build buying process is not ideal froma consumers perspective as you have few rights. The OFT is trying to change this but the industry is failing.
Have a look at these:
Homebuilding Code on Brink of Failure | New Homes Consumer Code for Home Builders
What is the process? So far I've paid £500 reservation fee, and they have said a 28th exchange deadline. I've asked if it is ok to exchange after this, and they said it will be ok. The house currently has the foundations down and that is it (they have done no work on the house in the last month I've been looking).
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Is it normal to exchange with no completion date?
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Yes and the builder has no financial penalty for missing any date they do give. They usually make a date up to complete the sale.
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I've spoke to neighbours in the development and they all said it will take longer than the developer has said.
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This is a smart move
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Also, as I will be buying with a mortgage what happens if my mortgage offer expires?
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Have you explained to the mortgage company you are buying a new build, you could potential need another offer.
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Am I being unreasonable not to exchange unless it's within a 6month period (how long mortgage offers last for)?
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No not unreasonable, but they can just say it will be complete within six months.
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Will the developer do this? The docs I currently have give no guarantee and say it can be delayed.
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This is usal and unfair as the consumer takes all the risk
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Secondly, I agreed on a price which is only £10k (4.4%) off the asking price. I tried a lot less, but they were having none of it. I've now realised someone has paid £10k less back in September last year, for exactly the same house. Will they accept a gazunder? What happens if my mortgage company down-value the house, will persimmon agree to it (if they can't argue it)?
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There cannot be much demand at the moment, if you are prepared to lose £500 then you are in a strong negotiating position.
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Thirdly, am I making a big mistake? The neighbours have said they have had lots of snags, still not fixed. Why can't I just exchange when it is built? Or exchange, but only complete after all snags (identified by an independant professional) have been resolved?
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This is not unusual, one way round this is to buy a "stock home" that has been completed but unsold. This way you can actually see and inspect what you are getting.
If you are interested in blogging about your experiences let me know, as it would be great to have a Persimmon Homes buyer, assuming you go through with it.
Nik’s Experience | New Homes
Tony