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  #1 (permalink)  
Old 11th June 2008, 21:56
Junior Member
 
Join Date: Apr 2008
Posts: 1
fred_scuttle1
Default Bewley Homes

When I bought my house from Bewley Homes naively I believed their sales patter that the customer service was second to none. This was backed up by their website which mentioned numerous awards they won for good customer service.

Guess what? It was a lie. The awards were given by Zurich who provide the 10 year cover on the new builds. You scratch my back, I scratch yours!

After 2 years and numerous phone calls and letters to them very few of the snagging problems were fixed. In short there is no Customer Service. It wasn't just me who has suffered. EVERYONE else on the development has suffered too. Overflowing toilets, leaking central heating systems, doors that won't shut, doors that won't open, collapsed ceilings, dodgy roofs ..... I could go on. It's been a nightmare. To cap it all they were supposed to have the road resurfaced so that it was in a fit enough state to be adopted. Now we're told they're not going to do it and they're trying to get the residents to take care of it.

Never again. Be warned......avoid these cowboys at all costs!!!!

:evil:
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