Mark,
As in my other posts about Gladedale / Bett Homes - avoid them like the plague.
Substandard construction, no quality and the Customer Care - utter sh*te.
When their own Consulting Engineer states aspects of the property are 'structurally unacceptable' you know begin to get the picture of just how crap Gladedale / Bett Homes are.
Never again.
www.abadbett.com