My 11 year old daughter has been waiting nearly 4months to decorate her bedroom. Bovis have now confirmed that her bedroom wall will have to be ripped out due to the incorrect installation of the flue to our gas fire and surround that was 3months late.
Also bovis are now refusing to install the doorway from her bedroom to the annex which is used as the childrens play and cinema room. So even when they re-installed the flue she may still be waiting many months before they agree to do the works that they have already agreed in writing.
Please see below an un-edited letter that she wanted me to send to the owner of
bovis homes.
Summary to date: 26/03/08 over three months after completion date
- Main Kitchen & Annex Kitchen not completed
- Garden still unusable
- New Fireplace Unusable – may need wall taken out to rectify
- Replacement white goods outstanding
- Agreements by Bovis to interconnect property changed
And a snagging list that includes, refitting of doors, plastering, painting and tile replacement to be completed
11 Year Old’s Hell