Comment: Redrow Homes Defect Woes by Charlotte

[Tony]

Hi Lynn and Tony

I found your comments interesting. We have exchanged on a Persimmons property and had the inspection last week. I took a snagging inspector along and we found that the house had a large gap between the roof and the external brickwork front and back. The builder had also cut the top row of bricks in half with what looks to be an angle grinder. They have done it very unevenly. We have asked why they have cut the bricks in half in the first place because that is really not normal and why there is a big gap. They fobbed us off with an excuse that the house needed to settle. However, the gap is huge and if it settles that much, there will be something seriously wrong! We are due to complete on Friday and want some written confirmation from Persimmons that this will be rectified. However, they are saying that it has its certificate so the NHBC think it is fine. We haven’t seen the certificate – so I have asked our solicitor to confirm that they have seen it to avoid your troubles. Nonetheless, we are not convinced that it is safe to have such a large gap. To try and galvanise Persimmons into action we are considering witholding some of the completion monies to cover the cost of the repairs. However, we are worried that they will not hand over the keys on Friday if we do this. I would like to try to agree something in writing with Persimmons before completion to avoid (if possible) a lengthy battle. Like Lynn, we are paying a lot of moner for the house and we are not going to let Persimmons get away with it.

Your comments would be welcome.

Thanks

Charlotte



Redrow Homes Defect Woes by Charlotte