Comment: Redrow Homes Defect Woes by Lynn

[Tony]

Hi Tony

I bought my Redrow home on Renfrews Riverside Point site (Scotland) and had 1 problem to another the main problem being a large gap between the roof and the external wall back and front, i asked the site agent why this was his reply was dont worry the gap will close, i took his word then one night the loft hatch blew down and both myself and husband began to worry something didnt seem right, so i called redrow again and was told not to worry they sent the construction director to me who looked at the gap and said he couldnt say why it was so big and he would have to check tolerance levels. One week later he told me they would put a plate round the house and issue me with a letter of comfort VERY STRANGE I THOUGHT THIS WAS A NEW HOUSE I WAS IN so i deceided to call the council whom issue habitatation on the houses and to my alarm i was told my home that cost £175000 had NO habitation certificate the council said not to worry he would come out and look at my home and issue one but to my alarm the council REFUSED to pass it because the gap was EXCESSIVE NOT WIND OR WATER TIGHT, Redrows response was that the house did have a certificate even although the council had no record of it redrow said they would plate the gap which to me is a patch up job and i never bought my house looking different from everyone elses, we started persueing them a year ago and its still going the next court date is due soon its a long hard stressfull process but i am determined not to let them away with the lies and upset they have caused my family, if they put a gagging order on me it will have to be well worth my while and a hell of a good offer say no more, please see a list of a few other faults that are wrong with my home which have been confirmed in writing threw nhbc windows faulty paint work, air vents in property most of them back to front swelling of the bathroom wall due to flooding when the waste pipe gave way redrow maintain this was not there fault another claim small claims court the list is endless , Redrow also maintain my lawyer is at fault for my home not having habatation but the lawyers work on word of mouth and its very strange how there was another 3 homes on my estate that never had certificates so somethings wrong somewhere i just want what i paid for and all this pain and upset to stop i will never buy a new build again its your worse nitemare, hope this fills you in abit watch this space and the papers : lynn



Redrow Homes Defect Woes by Lynn