Hi Gutted
Won’t bore you with details here as it will take up too much space, but your not alone with suffering Redrow’s poor workmanship and and lack of customer service.
But to point you in the right direction Redrow do not like bad publicity so the direct approach is the best way. If they still have a site sales office then take photo’s of your problems paste them on cardboard park your car outside the office and display the photo’s in the window espescialy at weekends when the punters come along.
You wil be surprised how quickly Redrow will take some notice, it worked for us have a look at our blog site
http://redrowphotoalbum.blogspot.com.
All the best
Redowsufferer
Redrow Homes Defect Woes by Rerowsufferer