I am guessing, but it sounds as if your mortgage provider will not release funds. If this is the case it will be because the warranty provider has not yet produced a "cover note" to confirm that the property meets their standards.
As you bought off plan in January the value of the property could have risen enough to make it worthwhile for the builder to put it back on the market.
Is your solicitor not a bit more forthcoming with information? There could be other reasons.
If my guess is correct then your neighbours would have moved in as a) they don't have a mortgage, b) their mortgage provider/solicitor has ignored the fact their is no cover note, or c) a cover note was produced.



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