I don't understand how you think the sales staff would be able to affect the completion of a property, if the property gets singed off by the nhbc, that goes straight to the construction manager, then the director/ area manager of sales, then the solicitors serve notice on the property, you should then get a call from the sales staff to book in a viewing of the property, weather there is snagging to be done or not the property will complete on the date set in the contract.
There are a lot of people on this site that don't understand how the industry works, and just want to point fingers at the sales staff when its has nothing to do with them.
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