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Originally Posted by Tony The CML certificate was introduced to stop people being moved into incomplete properties:
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Charles Church perhaps (it would appear to me) still sees the CML as a hurdle to jump, not an opportunity to meet required standards.
They had previously explained to me some of the ways they can gain an early pass (I would say cheat) the CML. For example, taking the doors from a finished house, and putting them on an unfinished house for the CML inspection, then once that house has it's CML, fitting the doors back in the original home.
In visiting an estate recently to give some thoughts to home owners on holding a snagging party, and showing them how to identify problems with upstairs flooring (using engineered i beam joists), I heard many allegations about similar conduct to similar issues we had raised with NHBC and Charles Church (part of Persimmon Group plc).
It baffles me that they appear unable to learn from their mistakes, or is it that they are unwilling, either way they appear to cost themselves much more in the long run, by saving a small amount in the short term. A business model that perhaps only benefits the 'expert and honourable' people they have to control costs on defect investigations and remedial works.