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Old 23rd January 2012, 21:14   #11
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no its Redrow... sorry wrong place!
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Old 24th January 2012, 10:04   #12
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Name names! It is useful for the visitors to know which builders give new home owners the most problems.
Then they can make an informed decision if they still want to buy a new home.
The house builders may even try to improve their product when people stop buying!
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Old 2nd February 2012, 18:45   #13
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This past few weeks have been utter pants

After 18months of being in our Red..home, thats got ground heave from former trees
they have decided to give us some options

Stay in it for 24 months and and at the end they MAY repair it if Feasable, or offer to buy back

part exchange for another of equivelent value( theyll give us market value for ours despite issues.... whopdy do.

or sell it back at market value and get lost.


Solitors all seem to be saying we have a good case but well just break even, not enough to by me the wife and the four kids a house of equivent type anyware at the price we paid, in other words we'll be left in the shit. probably downgrade!


Surely if we brought a house in good faith with a nhbc guarauntee thats found to have major structual issues that would mean the builder should actually rebuild it (regardless of the fact the whole road would now)

they have to fix it dont they??

they cant leave us in a house 3 and a half years later thats falling down with no value??

or can they??

Currently seeking legal advise
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Old 3rd February 2012, 11:18   #14
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Stay calm and think about this!
You have been messed about for three years or so.
The house will have a history of heave/subsidence now even after it is fixed, even if it is rebuilt! Increased inusrance premiums, more difficult to sell etc etc.

So what's on offer:
1) Part Exchange. Would you really want another new house from this builder? NO!
2) Repair the home. See above. You will also have all the disruption and mess and temporray accomodation.
3) Sell it back to the builder at market value.
This is your best bet, but has the market gone down since you bought the home? You should be offered the price you paid for it, plus all costs associated with buying it and selling it back and moving to another home.
This for me would be the only acceptable solution. If prices have gone up then you should be offered market value.

You need a solicitor to act for you to ensure you don't lose out.
Time to walk away from this and get on with your life.
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Old 3rd February 2012, 12:23   #15
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Im sure that to walk away would suit them down to the ground.
Facts are that we got this house when it was the last left, it has everything going for it, size location, We will not find Anything in this area, anyware as good as what we have.

my question is if we sit, for 24 months and ride out the Heave..(we know it could take longer) can we do anything to get them to fix it,, solicitors say that a Judge would say well theyve offered to buy it back!! but this is not a option. I am in no rush to put me and the family out for the sake of an easy ride for them the builder

I can deal with mess and dissruption, even temporary accomodation, we also dont have any nor see in the future any desire to sell anyway.

Last edited by pjbtiler; 3rd February 2012 at 12:26. Reason: addition
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Old 4th February 2012, 11:39   #16
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You have a problem now.
Why are you being expected to wait two years?
Could this be because the builder wont have to pay and the NHBC will then pick up the tab of the repairs.

Regarding the heave, the home could have been built and the potential heave been taken into account in the design so you don't have to wait.

On a personal level, I wouldn't want your house and I wouldn't but it even after it is fixed.

Don't wait get it fixed now!
Write the the NHBC they will force the builder to take action.
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Old 5th February 2012, 13:28   #17
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Its obvious they are trying to just stall us.
they would like to just buy the house back, and then they could just sit back and no one would know anything, they dont want to pull it down as alarm bells would start theres on 50 odd houses here

we know heave was not taken into consideration either and so do they, they dont want to talk about that one!

On a personal level though you would have to be me or my family to want to live here as its an ideal location for us, worth repairing and fighting for.

its easy to say get it fixed now, if that was possible i would not be on here now, id be getting on with life, trouble is these Bestards Have more money and legal power than you or me will ever have! but having said that, I aint gonna let them win!
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Old 6th February 2012, 09:28   #18
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Good for you.
You must involve the NHBC with this.

The NHBC will help force the builder to act or engage another builder.
It is a clear breach of NHBC standards.
Have you thought about legal protection cover for legal fees with your home insurance policy. Well worth the £15!

The NHBC will need to know the full extent of the problem ona site-wide basis. They will then be able make the housebuilder pay more for his NHBC policies on future new homes.
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