This thread discusses the Content article:
Homeowner fined as complaints lead to property rage outburst
Thousands of buyers of new homes get frustrated with defects and snags in new build homes. Although violence shouldn't be condoned, it is completely understandable given the circumstances. Unfortunately most people simply give up, good luck with the legal action Alan. I know a couple of cases where the developer has paid up and paid off the claimants mortgage (they weren't supposed to tell me as they had signed a gagging order).
Tony