www.whybovishomes.co.uk

[bottali]

We have had the worst experience of customer service that I have ever encountered in my business and personal life from Bovis homes. We purchased one of their six bedroom premier homes with and annexe in December 2007. Since then we have had three months of tradesman in our property basically rebuilding most of the inside of the property. We are now at a stage where it will take a further 6-8 weeks to finish including refitting both kitchens, potentially ripping out internal walls to correct a badly installed gas flu and the list goes on for ever. We have decided to post a truth statement about our experience as we can no longer spend the time as project manager, tradesman and trouble shooter. We have posted up a page at present but the full site with photo's and detail will be posted on 18th March 2008. It will have a blog and chat room for all existing bovis owners and prospective buyers.

If anyone else has had an experience like this with Bovis please let us know.

Mr Bottali

[Tony]

Hi,

It is worth creating a signature for your forum posts with a link to your site, when linking try to use Bovis Homes in the link. This will help your rankings in Google - this is a good guide on basic SEO.

The site looks good I am looking forward to the 18th

Tony

[GKandR4CH]

Where's the site?
Sounds like a gagging order here.

[Tony]

It is still there - Why Bovis Homes - The Truth About Our Unfinished New Bovis Home

Tony

[Tony]

I have just read the site

"I would like to make it clear that I have now agreed a resolution to outstanding matters with Bovis Homes in respect of my home. This resolution includes the completion of some works by Bovis Homes, which I confirm was always their intention, and contribution by Bovis Homes towards the value of some other areas of work which we have mutually agreed will not be completed. The principles of this resolution were being discussed by Bovis Homes with me prior to any media coverage. The resolution now agreed has not been as a result of such media coverage.

I would also like to point out that national newspaper coverage of this matter was made without my consent and I would like to withdraw my comment that ‘Bovis Homes is incapable of building quality homes.’

Bovis Homes has asked that I publish the following statement on its behalf.

“Bovis Homes would like to make it clear that it categorically refutes allegations previously made on this website about its reputation and business.

Allegations made in the Daily Mail were of ‘botched jobs’ and ‘major’ faults, while the Daily Telegraph referred to ‘botched jobs’ and ‘poor workmanship’. Bovis Homes would like to make it clear that these statements are quite untrue and factually incorrect.

Prior to any media coverage Bovis Homes had been liaising with Mr Bottali to agree an appropriate resolution on a number of outstanding matters. The principles of this resolution were being established with Mr Bottali at the time of the unauthorised press coverage. Bovis Homes confirms that the detail of the resolution agreed is based on the principles already established, with much of the detail consistent with previous offers of resolution made to Mr Bottali which he initially refused.”

I didn't realise that press coverage had to be authorised!!

[Tony]

Here are the press articles:

Couple shame Bovis with internet list of dozens of faults with new £700,000 home | Mail Online
Couple's internet protest over 'builders' blunders' - Telegraph

[whyelanhomes]

I hope whyelanhomes.com achieves a similar satisfactory outcome

[Chuck Sidfrum]

Bovis Statement - "Allegations made in the Daily Mail were of ‘botched jobs’ and ‘major’ faults, while the Daily Telegraph referred to ‘botched jobs’ and ‘poor workmanship’. Bovis Homes would like to make it clear that these statements are quite untrue and factually incorrect."

Are Bovis really trying to say that none of the defects which took months to resolve were due to poor workmanship ?

I have no idea how this can be so.