Snagging Inspections
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  1. #1
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    Default Free Help With Bellway Homes

     
    Hi there I have been dealing with Bellway for the past 2 years regarding issues to my new build house. I have over that time became quiet knowledgeable about how to deal with the issues and exactly who to email to make sure they have things resolved. This includes the head of there legal team and head of there countries customer service.

    If anyone would like any advice please do not hesitate to contact me, I know how much hard work they can be.

  2. #2
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    Don't be shy guys

  3. #3
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    hey maybe bellway suddenly got better
    Many Thanks
    Steve

  4. #4
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    We purchased a Bellway home last July and I have to say we are really pleased with the house. Any snags have been dealt with very quickly and to a high standard. Customer Service staff are polite and whenever we have contacted them with an issue they have always followed this up with a phone call a few days later. Site manager is approachable and again makes sure we are happy with everything. I know this isn't always the case and I know we are lucky compared to other buyers.

  5. #5
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    Quote Originally Posted by Matron999 View Post
    We purchased a Bellway home last July and I have to say we are really pleased with the house. Any snags have been dealt with very quickly and to a high standard. Customer Service staff are polite and whenever we have contacted them with an issue they have always followed this up with a phone call a few days later. Site manager is approachable and again makes sure we are happy with everything. I know this isn't always the case and I know we are lucky compared to other buyers.
    You have been very lucky and must have had some very minor snagging works.
    When it comes to expensive to rectify works such as homes built with weak mortar mix or sloping deflecting floors they are, I can assure everyone, not quiet so helpful - especially after the 8 week HBF survey has been sent in!
    For more information visit the Brand New Homes website: Information advice and tips for the UK new home buyer
    Claiming compensation from a house builder: The Consumer Code for Home Builders
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  6. #6
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    Unfortunately for bellway I got my 8 week survey _after_ spotting all the issues with my home (so far) so the survey results reflected this.

    I also had a problem with a sloping floor outside NHBC tolerances; it took a bit of effort/someone senior to come along to get them to fix it properly i.e. relay concrete.

  7. #7
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    It is always best to fill in the survey as late as possible.
    But remember to return it so it arrives within the 7 weeks from the date on the NHBC letter.
    Otherwise if it is an unfavourable survey, it will not count towards the results or builder's star rating.
    For more information visit the Brand New Homes website: Information advice and tips for the UK new home buyer
    Claiming compensation from a house builder: The Consumer Code for Home Builders
    Please consider making a small donation - If you have found my help and advice beneficial

  8. #8
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    Hi We have just purchased a new bellway home,
    Bellway will not let us into the house before House demonstration to view it.
    Is this normal?

  9. #9
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    Default bellway snagging

    Quote Originally Posted by musteepha View Post
    Hi We have just purchased a new bellway home,
    Bellway will not let us into the house before House demonstration to view it.
    Is this normal?
    Yes im afraid it is ....

    Some builders will allow inspection some wont ...there are soecific rights ....and they make the rules as they go along
    Many Thanks
    Steve

  10. #10
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    Snagging Inspections
    We purchased a Bellway home last year and we weren't allowed into the house until 2 weeks before we moved in for the demonstration with the Site Manager. I just presumed this was the norm with it being a building site. Health and safety rules etc

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